Tell Aurelle your goal
Buyers ask in natural language: "Find off-plan 2BRs in Dubai Hills under AED 2.5M." No forms, no menus, no waiting for office hours.
Your smart realtor AI agent.
On chat and on call.
Aurelle answers every property enquiry on WhatsApp and by phone within seconds, day or night. It qualifies buyers, shows them the true all-in cost, books viewings and tells your agents exactly who to call next.
- Demo built on your own listings
- Pilot with one team first
- Official WhatsApp Business Platform
Aurelle, by Velozity Global, is an AI agent for real estate brokerages and developers. It answers buyer enquiries on WhatsApp and phone 24/7 in English, Arabic and other languages, qualifies budget, area and timeline, shares investor proof packs with all-in costs including the DLD fee, books viewings, scores buyer intent and syncs every conversation to your CRM.
Last updated: 2026-10-30
The cost of a slow replyThe buyer who messaged at 11:40 pm
The buyer who messaged at 11:40 pm
is booking a viewing with someone else.
Property buyers enquire on three or four listings at once, usually in the evening, on weekends or from another time zone. The first agent to reply with a clear answer usually gets the viewing. Everyone else gets "already found something, thanks".
Companies that contacted an online lead within an hour were nearly seven times as likely to qualify it as those that waited even one hour longer.Harvard Business Review, "The Short Life of Online Sales Leads"
- Every WhatsApp message and call answered in seconds, 24/7
- Budget, area, timeline and financing captured before an agent picks up
- Viewings booked straight into your agents' calendars
- Hot buyers flagged the moment they show intent
WhatsApp AI agentActive 24/7
Hi, I'm looking for a 2BR in Dubai Hills under AED 2.5M.11:41 PM
AurelleOf course. What budget and move-in timeline do you have in mind?11:41 PM
AED 2.5M, within 3 months.11:42 PM
AurelleElvira could be a good fit. Shall I share the proof pack and book a viewing?11:42 PM
ElviraDubai Hills Estate · 2 Beds · 1,245 sqftAED 2,450,000
Lead qualifiedSynced to CRMViewing booked
Commission at riskWhat are slow replies
What are slow replies
costing you each month?
Commission exposed to slow repliesAED 77,175every month · about 1.6 deals
That is commission tied to enquiries that waited more than an hour. Aurelle answers them in seconds and keeps the conversation moving until an agent takes over.
Recover this with AurelleEstimate only, based on your inputs. It assumes slower replies convert far less often, as the research above suggests; actual results depend on your market, listings and team.
WhatsApp + voice AIAlways there.
Always there.
On chat and on call.
Aurelle answers enquiries, qualifies buyers, shares properties and books viewings directly on WhatsApp and by phone, in the buyer's language.
WhatsApp AI agentActive 24/7
Hi, I'm looking for a 2BR in Dubai Hills under AED 2.5M.11:41 PM
AurelleOf course. What budget and move-in timeline do you have in mind?11:41 PM
AED 2.5M, within 3 months.11:42 PM
AurelleElvira could be a good fit. Shall I share the proof pack and book a viewing?11:42 PM
ElviraDubai Hills Estate · 2 Beds · 1,245 sqftAED 2,450,000
Lead qualifiedSynced to CRMViewing booked
AI voice agent● Live call 00:28
I'm looking for an apartment in Dubai Hills.
AurelleHappy to help. What is your budget?
BudgetAED 2.5M
AreaDubai Hills
Timeline3 months
Viewing bookedTransfer to agentEnglish · العربية
WhatsApp AI agent
Runs on the official WhatsApp Business Platform. Answers listing questions, shares photos, floor plans and proof packs, sends location pins and books viewings, then marks the lead qualified and syncs it to your CRM.
AI voice agent
Picks up every call, including the ones at 2 am and during viewings. Captures budget, area and timeline in natural conversation, books the viewing, and transfers high-intent callers to a live agent with the details already on screen.
Buyer trustConfidence
Confidence
in every detail.
Buyers rarely say no to a property. They delay because something feels uncertain: the real total cost, whether the project is legitimate, what similar units sold for. Aurelle removes those doubts before they become objections, so buyers move forward instead of going quiet.
- Investor Proof Pack: permit, escrow and construction status, plus recent transactions, in English, Arabic, Russian or Hindi
- True cost breakdown: price, DLD fee, agency fee and service charges in one all-in number, with no surprises at the signing table
- Estimated rental yield for investors, clearly labelled as an estimate
- Open tracking: your agent knows when a buyer opens or reopens the pack
Investor Proof PackIllustrative
ElviraDubai Hills Estate
ENARRUHI
- Verified permit
- Escrow account checked
- Construction 78% complete
Recent transactions · 12 unitsAvg. AED 2,290,000
True cost breakdownIllustrative
Property priceAED 2,450,000
DLD transfer fee (4%)AED 98,000
Agency fee (2%)AED 49,000
Annual service chargesAED 18,000
Total, all-inAED 2,615,000
6.4%Estimated rental yield
Estimate, based on your configured rent data
Estimate, based on your configured rent data
Book a viewingShare with family
Intent & copilotKnow who
Know who
needs you next.
Your agents don't need more leads. They need to know which five people to call this morning. Aurelle reads buying signals such as repeat views, cost-sheet opens, viewing requests and payment-plan questions, ranks every lead, and drafts the right message so agents act while interest is at its peak.
- Daily prioritised call list for every agent
- Real-time alerts when a buyer shows high intent
- Suggested WhatsApp replies your agent can edit and send in one tap
- Prompts like "ask about the buyer's timeline" so no step is skipped
Today's plan8 prioritised leads
AK
Aisha Khan
High intentReopened the all-in cost 3 times
OM
Omar Malik
High intentViewed 3 properties in Dubai Hills
RP
Riya Patel
MediumDownloaded the proof pack
DS
Daniel Scott
MediumRequested a weekend viewing
NS
Noor Salem
LowAsked about the payment plan
Aisha viewed Elvira's cost breakdown 3 times in 10 minutes.
Call now while she is deciding.
Call now while she is deciding.
Suggested WhatsApp draftHi Aisha, would you like to go over Elvira's costs and arrange a viewing this week?
PipelineA clear path
A clear path
from enquiry to close.
Track every opportunity from the first message to the final deal across agents, sources, off-plan and secondary, in one visual pipeline that updates itself.
Pipeline24 deals · AED 68.5M pipeline · Illustrative
New5
Fatima S.AED 2.5M · Wisdom Residences3 min ago
Karim R.AED 1.8M · Park Horizon10 min ago
Qualified5
Yousef A.AED 3.0M · RidgeviewBudget & timeline set
Layla N.AED 2.1M · Dunes TowerMortgage pre-approved
Viewing booked4
Maya K.AED 2.1M · ElviraSat, 11:00
James T.AED 3.1M · MapleSun, 16:30
Negotiation4
Ahmed S.AED 2.9M · ValenciaOffer sent
Riya P.AED 2.5M · OrchidCounter received
Reservation3
Daniel S.AED 2.7M · PineviewDeposit link sent
Noor B.AED 1.9M · WillowDocuments in
Closed5
Farah A.AED 3.2M · Arabian RanchesClosed this week
Ziad I.AED 2.3M · The GroveClosed this week
Call intelligenceBetter conversations.
Better conversations.
Clearer next steps.
Aurelle analyses every call, by AI or by your agents, turns it into structured requirements, scores how well it went and syncs the summary to your CRM. Nobody types up call notes again.
Call transcriptLive
أبحث عن شقة بغرفتين في دبي هيلز
AurelleI'm looking for a 2-bedroom apartment in Dubai Hills. (auto-translated)
Extracted budgetAED 2.5M
Preferred areaDubai Hills
Timeline3 months
Conversation score72/100
- Asked budget
- Added timeline
- Needs workService-charge objection
- Next step booked
AI summaryBuyer wants a 2BR in Dubai Hills around AED 2.5M, moving within 3 months. Requested the proof pack and a viewing this week.
Synced to CRMQualified
Team performanceClarity for
Clarity for
every team leader.
See response times, conversion rates and revenue by agent, source and project on one dashboard, and coach from facts instead of feelings.
Average first responseSecondsMeasured on every channel, not just the ones someone remembered to check.
Lead-to-viewing rateBy agentSee who turns enquiries into viewings, and who needs support.
Viewing-to-reservationBy projectKnow which projects and price points actually close.
Deals & revenueLivePipeline value and closed deals, updated as conversations happen.
One intelligent workspaceSimple for buyers.
Simple for buyers.
Powerful for your team.
Review the evidence
Aurelle replies with matching properties, market data, the all-in cost and a proof pack, so the buyer has what they need to decide.
Take the next step
Book a viewing, get a call back or reserve, all in the same chat. Your agent takes over with the full context already in the CRM.
Why AurelleAgents alone, a basic chatbot
Agents alone, a basic chatbot
or a realtor AI agent?
| Agents alone | Basic chatbot | Aurelle | |
|---|---|---|---|
| After-hours enquiries | Wait until morning | Replies with a menu | Real answers and bookings, 24/7 |
| Phone calls | Missed during viewings | Not supported | AI voice agent answers and transfers |
| Buyer questions | Depends on the agent | Fixed scripts only | Answers from your listings, costs and documents |
| Cost transparency | Calculated by hand, often late | None | All-in cost and proof pack in seconds |
| Who to call next | Gut feel | No insight | Intent scoring and a daily plan |
| CRM updates | Manual, often skipped | Partial | Automatic, with summaries |
| Languages | Whoever is available | Usually one | English, Arabic, Russian, Hindi and more |
Who it's forBuilt for the way
Built for the way
property is sold.
Brokerages
Handle portal, social and referral leads across every agent, with fair routing, clear ownership and one view of the whole pipeline.
Developers & off-plan sales
Answer launch-day enquiry spikes instantly, share payment plans and construction progress, and pass qualified investors to your sales team.
Independent agents
Look like a full team. Aurelle covers your phone and WhatsApp while you are at viewings, so you never lose a buyer to voicemail.
Leasing & property management
Qualify tenants, answer availability and fee questions and book viewings for rental units without tying up your team.
How we launchLive on your listings
Live on your listings
in weeks, not months.
01
Connect
WhatsApp number, phone line, portals and CRM connected; listings and price lists imported.
02
Train
Aurelle learns your projects, fees, payment plans, qualification questions and tone of voice.
03
Pilot
Go live with one team, with agents reviewing conversations, then tune replies and routing.
04
Scale
Roll out to every agent, add languages and campaigns, guided by conversion data.
A good fit for Brokerages, developers and agents handling 100+ property enquiries a month across WhatsApp, calls and portals, and teams that lose buyers to slow follow-up.
IntegrationsWorks with the tools
Works with the tools
you already use.
WhatsApp Business PlatformPhone & SIP linesProperty FinderBayutDubizzle99acresMagicBricksHousing.comMeta Lead AdsWebsite chatSalesforceHubSpotZoho CRMGoogle SheetsGoogle CalendarCustom CRM APIs
Never makes things up Aurelle answers only from your listings, price lists and approved documents. When it doesn't know, it says so and hands over to an agent. Conversations stay in your CRM with role-based access, on Meta's official WhatsApp platform.
QuestionsRealtor AI agent,
Realtor AI agent,
answered.
What is Aurelle, the realtor AI agent?+
Aurelle is an AI agent for real estate teams, built and deployed by Velozity Global. It answers buyer and tenant enquiries on WhatsApp and by phone, qualifies them on budget, area, timeline and financing, shares listings, investor proof packs and all-in cost breakdowns, books viewings and logs every conversation in your CRM. Your agents get a prioritised list of who to call next.
Can Aurelle answer phone calls as well as WhatsApp?+
Yes. The AI voice agent answers inbound calls 24/7, captures budget, preferred area and timeline, books viewings and transfers the call to a live agent when the buyer asks or the lead is high value. With consent, it can also call new portal leads back within minutes of the enquiry.
Will Aurelle give buyers wrong prices or property details?+
Aurelle answers only from your listings, price lists, payment plans and documents you approve. Permit, escrow and construction details appear only when they exist in your data. If a question falls outside that information, Aurelle says so and hands the conversation to an agent instead of guessing.
Which languages does Aurelle speak?+
On WhatsApp and web chat Aurelle converses in English, Arabic, Russian, Hindi and other major languages, replying in the language the buyer writes in. The voice agent supports English and Arabic as standard, with Hindi and other languages available on request.
Which property portals and CRMs does it work with?+
Aurelle picks up leads from Property Finder, Bayut and Dubizzle in the UAE, and from 99acres, MagicBricks and Housing.com in India, through lead emails, webhooks or your CRM. We connect Salesforce, HubSpot, Zoho CRM, Google Sheets and Google Calendar, and build custom integrations for in-house CRMs.
What is an Investor Proof Pack?+
It is a short, shareable summary of a property that buyers can trust: photos, verified permit and escrow status, construction progress for off-plan units, recent transactions in the building and an all-in cost breakdown. It can be shared in English, Arabic, Russian or Hindi, and Aurelle sees when it is opened so your agent knows the right moment to follow up.
How is the true cost breakdown calculated?+
You configure the rules once: purchase price, DLD transfer fee (4% in Dubai), agency fee, registration and trustee fees, service charges and any developer offers. Aurelle applies them to each listing so buyers see the all-in cost up front. Rental yield and similar figures are shown as clearly labelled estimates.
Does Aurelle replace my agents?+
No. Aurelle takes the repetitive first response, qualification and scheduling work so your agents spend their time on viewings, negotiation and closing. Complex questions, negotiations and high-intent buyers are handed to a person with a full summary, so the buyer never has to repeat themselves.
Is buyer data kept private and compliant?+
Aurelle runs on the official WhatsApp Business Platform, uses opt-in and approved message templates, announces call recording, and stores conversations in your own CRM with role-based access. Deployments are designed to support UAE PDPL and India DPDP Act obligations.
How much does it cost and how long does it take to go live?+
Cost depends on channels, monthly enquiry volume, languages and integrations; WhatsApp and telephony usage are billed by their providers. Most teams start with a pilot on one channel and one sales team. Share your monthly enquiry volume and we will send a fixed-scope proposal and timeline.
Do you deploy Aurelle outside Dubai?+
Yes. Velozity Global is headquartered in Kochi, Kerala, and deploys Aurelle for brokerages and developers across the UAE, including Dubai, Abu Dhabi and Sharjah, as well as India and other markets.
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Read moreSee it on your own listingsLet your next move
Let your next move
be a smarter one.
Book a free demo and we'll show Aurelle answering a real enquiry for one of your properties, on WhatsApp and on a live call.