Privacy Policy
How Velozity Global Solutions India Private Limited collects, uses, and protects your information.
Effective date: 1 January 2026
Last updated: 2026-09-21
Velozity Global Solutions India Private Limited ("Velozity", "we", "us", or "our"), a company registered under the laws of India with its registered office at No. 20, Elango Adigal Street, Avvai Nagar, Choolaimedu, Chennai, Tamil Nadu 600094, India, operates the website www.velozityglobal.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or engage with our services.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide when you:
- Submit a contact or enquiry form (name, email address, company name, phone number)
- Request a product quote or demonstration
- Subscribe to communications from us
- Engage with our sales or support teams
1.2 Automatically Collected Information
When you access the Website, we automatically collect certain information including:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation paths
- Referring URL and search terms used to find our Website
- Scroll depth, click interactions, and form engagement metrics
We use Google Analytics 4 (GA4) with the tracking ID G-ZBQ5VLMSTE to collect this data. Google Analytics uses cookies and similar technologies to help us understand how visitors interact with the Website.
1.3 UTM and Campaign Parameters
We capture marketing attribution parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid, fbclid) from inbound URLs and store them in your browser's session storage for the duration of your visit.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested information about our products and services
- Process and fulfil hardware and software product requests
- Send you project-related communications and follow-ups
- Analyse website usage to improve content, navigation, and user experience
- Monitor and prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory obligations
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Trusted third-party vendors who assist us in operating the Website, conducting business, or servicing you (e.g., hosting providers, analytics services, email delivery platforms), subject to confidentiality obligations
- Legal requirements: When required by law, regulation, legal process, or enforceable governmental request
- Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, where your information may be transferred as a business asset
4. Cookies and Tracking Technologies
The Website uses cookies and similar technologies for:
- Essential cookies: Required for the Website to function correctly (session management, form state)
- Analytics cookies: Google Analytics cookies (_ga, _ga_*) to measure visitor behaviour and site performance
- Marketing attribution: Session-based storage of campaign tracking parameters
You can control cookies through your browser settings. Disabling cookies may affect certain Website functionality.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Enquiry data is typically retained for 24 months unless you request earlier deletion.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at contact@velozityglobal.com.
8. International Data Transfers
Velozity operates from India, with offices in the UAE, United Kingdom, and the United States. Your information may be transferred to and processed in any of these jurisdictions. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
The Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
The Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Velozity Global Solutions India Private Limited
No. 20, Elango Adigal Street, Avvai Nagar, Choolaimedu
Chennai, Tamil Nadu 600094, India
Email: contact@velozityglobal.com
Phone: +91 80720 64524
