A CRM built specifically for Indian jewellery stores. Track customer relationships across weddings, festivals and milestones. Manage inventory with making charges, karigar accounts and gold schemes.
Jewellery is a relationship business. Customers expect you to remember their preferences, past purchases and family occasions. But your records are in a register that nobody can search.
Gold issued to karigars, designs in progress, wastage tracking, job work billing — it's all managed in notebooks. Reconciling gold with karigars is a monthly headache that never fully balances.
Your competitors send personalised offers for Dhanteras, Akshaya Tritiya and wedding season. You have customer phone numbers somewhere, but no system to segment and message them.
Complete purchase history for every customer. Wedding purchases, festival buying patterns, family member preferences. Know your customers better than they expect.
Auto-reminders for Dhanteras, Akshaya Tritiya, customer anniversaries and birthdays. Never miss an opportunity to reach out.
Track gold issued to karigars, designs in progress, wastage, and finished goods received. Reconcile karigar accounts with full audit trail.
Manage monthly gold saving schemes, diamond upgrade plans and advance booking schemes. Track collections, maturity and redemptions.
Track stock with gold weight, stone weight, making charges, wastage and net weight. Barcode-based item tracking.
GST-compliant billing with hallmark and BIS certification details. Old gold exchange tracking with purity testing records.
Share new collection photos on WhatsApp. Run targeted campaigns to segments — high-value customers, scheme members, wedding season buyers.
Record old gold purchases with purity test results, melting records and exchange value. Complete trail from old gold to new purchase.
Send catalogue images, festival offers and scheme reminders directly to customers on WhatsApp.
Sync sales, purchases, karigar accounts and scheme collections with Tally for accounting.
Works with barcode printers, scanners, weighing scales and receipt printers.
Auto-update gold and silver rates for accurate pricing and scheme calculations.
Send bulk SMS for scheme reminders, festival greetings and promotional campaigns.
UPI and card payments for scheme collections and retail billing.
Pricing based on number of stores and users. Includes setup, data migration from existing records, staff training and ongoing support.
Cloud for multi-store chains with real-time sync. Local installation for single-store jewellers who prefer data on their own computer.
Customer purchase history and contact data encrypted. Role-based access — billing staff, showroom managers and owners see different levels of detail.
Runs on Windows PCs, laptops and tablets. No special hardware needed beyond standard billing peripherals.
Jewellery CRM tracks customer relationships, purchase history and preferences specifically for jewellery businesses. It helps you remember every customer, manage festivals and occasions, run targeted campaigns and build the kind of personal relationship that brings customers back for generations.
Yes. Record old gold purchases with purity test results, weight, exchange value and melting records. Complete audit trail from old gold received to credit applied on new purchase.
Track monthly collections, maturity dates, bonus calculations and redemptions for all scheme members. Automated reminders for pending instalments. Reports for scheme liability management.
Yes. GST-compliant invoicing with hallmark HUID, BIS certification details, making charges, stone charges and net gold weight. Supports old gold exchange adjustment on bills.
Yes. Track gold issued to each karigar, designs assigned, wastage reported, finished goods received and balance gold. Reconciliation reports and job work billing included.
Every transaction is linked to a customer profile with product details, occasion, preferences and family information. When a customer visits, staff can see their complete history instantly.
Yes. Track each item with gross weight, net weight, stone weight, making charges per gram, wastage percentage and selling price. Barcode-based tracking from karigar to showcase to sale.
Yes. Centralised customer database, inter-store inventory visibility and transfer, consolidated reporting and chain-wide campaign management. Each store can also operate independently if needed.
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